Privacy Policy

Valtrex.io (“Valtrex,” “we,” “our,” or “us”) is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our advisory services.

Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information (email address, company name)
• Business financial information provided during engagements
• Communication records (emails, meeting notes)
• Payment and billing information
• Website usage data collected automatically via cookies

How We Use Your Information

We use the information we collect to:

• Deliver our valuation advisory and consulting services
• Communicate with you about your engagement
• Send service-related updates and notifications
• Improve our website and service quality
• Comply with legal and regulatory obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Trusted service providers who assist in our business operations (under strict confidentiality obligations)
• Professional advisors bound by professional secrecy obligations
• Regulatory authorities when required by law

Client Confidentiality

All business information shared with Valtrex during client engagements is treated with the highest level of professional confidentiality. We apply institutional-grade information security practices consistent with M&A advisory standards.

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. All data transmissions are encrypted using industry-standard protocols.

Data Retention

We retain client information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Client engagement records are typically retained for seven (7) years following completion of services.

Your Rights

Depending on your jurisdiction, you may have rights to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing activities
• Data portability

Children's Privacy

Our services are not designed for, and we do not knowingly collect personal information from, children under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that a child has provided us with personal information in violation of applicable laws, we will take steps to delete such information from our systems.

International Data Transfers

Valtrex operates globally, and your personal information may be transferred to, stored at, and processed in jurisdictions other than your country of residence, including the United States, where data protection laws may differ from those of your home country. By using our website and services, you consent to the transfer of information to countries outside your country of residence. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable data protection frameworks.

California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information. You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. You also have the right to request the deletion of your personal information that we collected from you and retained, subject to certain exceptions. We do not "sell" personal information as defined by the CCPA. To exercise your rights, please submit a verifiable consumer request to us.

GDPR Compliance Details

For users located within the European Economic Area (EEA), we process personal data in accordance with the General Data Protection Regulation (GDPR). Our legal basis for processing your personal data includes the necessity to perform a contract, compliance with legal obligations, and our legitimate business interests. You have the right to access, rectify, erase, restrict, and object to the processing of your personal data, as well as the right to data portability. You also have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data infringes applicable laws.

Contact

For privacy-related inquiries, please contact us at hello@valtrex.io.